Privacy Policy

Introduction

Ahearn & Soper Inc. ("Ahearn & Soper," "we," "us," or "our") respects your right to privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (the "Website") or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Website.

Scope

This Privacy Policy applies to information collected through our website and through email correspondence with us. It does not apply to third-party websites that may be linked from our website. We are not responsible for the content or privacy practices of third-party sites; links are provided for your convenience only.

Information We Collect

Personal Information. We collect personal information only when you voluntarily provide it. This may include your name, mailing address, email address, telephone number, company name, job title, and any other information you choose to share when contacting us or requesting information about our products and services.

Technical and Usage Information. When you visit our website, we automatically collect certain non-identifying information, including:

• Operating system
• Browser type and version
• Domain name and country of origin
• Pages and files requested
• Date and time of access
• Referring website

This information helps us understand how visitors use our website and improve the experience we provide.

Personal information does not include the name, title, business address, or business telephone number of an employee of an organization.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide information about our products and services
• Send newsletters and marketing communications (with your consent)
• Improve our website, products, and services
• Analyze usage trends and Website performance
• Comply with legal and regulatory obligations

We identify the purpose for collecting personal information at or before the time of collection.

Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where otherwise permitted or required by law. Consent may be expressed in writing, electronically, verbally, or implied by your actions (such as submitting a contact form or subscribing to a newsletter).

You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice, by contacting us using the details below.

Disclosure of Information

We do not sell your personal information. We may share your information with:

• Service Providers. Authorized third parties that help us operate our website, deliver communications, process information, or provide analytics. These providers are bound by confidentiality obligations and may only use your information for the purposes we specify.
• Legal and Regulatory Authorities. Where required by law, court order, subpoena, or in connection with judicial or governmental investigations.
• Business Transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case personal information would be transferred under appropriate confidentiality protections.

Cookies and Similar Technologies

Like many website operators, we use standard technology called "cookies" on our website. Cookies are small data files placed on your device when you visit a website. We use cookies to maintain Website functionality, remember your preferences, and analyze Website traffic and performance.

You may disable cookies through your browser settings; however, some areas of the Website may not function properly if you do so.

Third-Party Tools

Hotjar. We use Hotjar to better understand our users' needs and to optimize this service. Hotjar helps us understand how users experience our website (for example, time spent on pages, links clicked, and overall usability) so we can build and maintain our service with user feedback in mind. Hotjar uses cookies and other technologies to collect data on user behavior and devices, including IP address (processed during your session and stored in de-identified form), device screen size, device type, browser information, geographic location (country only), and preferred display language. Hotjar stores this information on our behalf in a pseudonymized user profile and is contractually prohibited from selling any data collected on our behalf. For more information, see Hotjar's privacy policy.

Data Security

We take reasonable physical, organizational, and technological steps to safeguard personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. When information is no longer needed, we take reasonable steps to securely destroy, erase, or anonymize it.

Your Rights

Subject to applicable law (including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to our use of your information
• Request deletion of your information, subject to legal exceptions
• Receive information about our privacy practices and how your information has been used or disclosed

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

Unsubscribe and Opt-Out

You may opt out of marketing communications from us at any time by:

• Emailing us at marketing@ahearn.com
• Clicking the "unsubscribe" link included in our emails or newsletters, or

For third-party websites linked from our website, you must visit the relevant site to unsubscribe or opt out of their communications.

Links to Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Users

Ahearn & Soper Inc. is based in Canada. If you access our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or in other countries where our service providers operate. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date so that you are always informed of what information we collect, how we use it, and the circumstances under which we may disclose it. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Ahearn & Soper Inc. Privacy Officer Email:  marketing@ahearn.com